Cuatrecasas is a law firm leader in Spain, Portugal, and Latin America, with offices across Europe and Africa too. Known for their legal excellence and unwavering commitment to client service, they are also trailblazers when it comes to embracing workplace technology that empowers their teams and drives operational efficiency.

With more than 2,500 employees, Cuatrecasas has become one of the most forward-thinking legal firms in the EMEA region. They understand that being a leader in law means not just delivering impeccable counsel, but also enabling their people to communicate, collaborate, and innovate – whether in a boardroom in Madrid or on a video call from Mexico City.

“We’re a law firm leader in Spain, Portugal, and Latin America,” says Guillem Pujol Griñó, an AV specialist on Cuatrecasas’ IT team, “and when it comes to growth, we always like to be at the forefront.” Guillem has been with Cuatrecasas for nearly five years, overseeing AV projects across the firm’s expanding network of global offices. His work spans everything from designing training room experiences to deploying enterprise-grade video conferencing infrastructure. And through it all, one need has stood out above the rest: simplicity.

Our lawyers are great at what they do, but they’re lawyers, not IT experts. So we needed a device that was simple. A device where you press one button and join the meeting. That’s where Neat came in.

Guillem Pujol Griñó, AV Specialist, Cuatrecasas.

Simplicity as a strategic advantage

When Cuatrecasas began evaluating new video conferencing hardware back in 2020, they were at a crossroads. The firm was transitioning from a legacy AV setup to a modern, flexible solution centered around Zoom Rooms. The IT team was tasked with identifying hardware that could support this shift – not only technologically, but culturally.

“My manager gave me a range of devices and said, ‘Put these to the test. We need to choose what to roll out company wide.’ One of them was from Neat,” Guillem recalls.

From the outset, Neat stood apart. Guillem and his team installed Neat Bar in one of their meeting rooms and began hands-on testing. The experience was strikingly smooth. Installation was intuitive, connectivity was instant, and the system was ready to go in minutes. “That’s the word I keep using to describe Neat,” he says. “It just works.”

This out-of-the-box simplicity is no accident. All Neat devices are purpose-built for video collaboration and designed with user experience at their core. Whether it’s Neat Bar, Neat Pad, or Neat Board, the focus is always on removing friction from the meeting experience. Devices power on instantly, pair automatically, and require virtually no manual configuration. With remote management via Neat Pulse platform, IT teams can oversee device health and settings from anywhere – another key advantage for firms operating in multiple countries.

Some other videobars they tested presented immediate challenges. Many were bulky – spanning up to two meters – and relied on Windows-based systems. “We didn’t want that,” Guillem says. “We wanted Android-based tech. Lightweight, agile, and reliable. That’s what Neat delivered.” And so, installing Neat worldwide became Guillem’s next strategic move, a vital step towards leadership in digital innovation.

Matching technology to people

The strength of Neat’s hardware goes beyond performance. It’s also about alignment with user behavior. Cuatrecasas has a deeply focused, professional user base. Their lawyers aren’t spending time tweaking settings or experimenting with features. They want to enter a room, tap a screen, and start working – without delay.

“Our users aren’t writing on digital whiteboards or playing with complex settings,” Guillem says. “They just want to join meetings and share content. That’s it. With Neat, they can do this with the utmost ease – everything’s so intuitive to use.”

Neat Pad, for example, serves as a sleek, touch-screen controller that makes it effortless to start or join a meeting, manage screen sharing, or adjust audio – all with a couple of taps. Meanwhile, Neat Symmetry, an AI-powered video framing technology, ensures everyone in the room is seen clearly, regardless of where they sit, adding a layer of inclusivity and professionalism to every call.

This seamless user experience extends to remote participants as well, with 4K cameras, adaptive lighting, and directional audio pickup. Whether you’re joining from a conference room or an airport lounge, you can expect a consistently high-quality experience.

Scaling success across offices

The Neat-Cuatrecasas partnership has deepened over time. What began with a single test device has grown into a standardized deployment across the firm’s offices, with Neat now powering everything from huddle rooms to large boardrooms.

“We love testing new technology and want to be at the forefront of everything we do,” Guillem explains. “The Neat team always show up with new ideas, new devices, and a genuine willingness to collaborate—and it’s always a conversation, never a sales pitch.”

Today, Cuatrecasas uses:

• Neat Bar for small to mid-sized rooms.
• Neat Bar Pro for larger conference rooms with multiple microphones and extended video reach.
  Neat Center – a great addition to large meeting rooms.
• Neat Pad as a controller.
• Neat Board 50 for all-in-one collaboration within the IT team.

“Installation was really quick, that’s for sure,” Guillem says. “No complex configuration, it really lived up to the name ‘Neat.’”

Security, reliability, and peace of mind

Another key focus for Cuatrecasas is security and device management. With law firms under increasing pressure to protect sensitive data, IT leaders must ensure every device on the network adheres to strict compliance standards.

Neat devices are designed with enterprise-grade security in mind. They’re firmware-based, minimizing vulnerabilities often found in open operating systems. Automatic updates, encrypted communications, and administrator-level control mean firms like Cuatrecasas can deploy confidently, knowing their collaboration tools are both secure and compliant.

A platform for productivity

Cuatrecasas has also begun exploring how Neat can serve broader collaboration needs. One standout example is Neat App Hub – a groundbreaking ecosystem that allows users to run popular third-party apps like Miro, Microsoft Whiteboard, and more directly on Neat devices.

“We use our Neat Board 50 here in IT with apps like Miro,” Guillem says. “It’s really useful for visual collaboration within the technical team. We can brainstorm, troubleshoot, and prototype – all without leaving the meeting room.”

The flexibility of Neat App Hub ensures that Neat isn’t just a conferencing tool. It’s a multi-purpose collaboration hub that adapts to various work styles and workflows, especially in hybrid or technical environments.

Built for the hybrid era

Cuatrecasas, like many global firms, has embraced a hybrid working model. As employees split time between home and office, it’s vital that technology supports seamless transitions and consistent communication. Video collaboration is now core to business operations.

The firm relies primarily on Zoom for internal collaboration, a choice made to reinforce Cuatrecases’ commitment to Generative AI. They make use of the voice command functionality on Zoom for example. However, given the diverse clientele they serve, their AV setup must support a range of platforms. “We mainly use Zoom, but we meet on Microsoft Teams and Google Meet too, especially when clients request them,” Guillem notes. “Interoperability has been really important to us. In a Zoom Room, being able to join Teams or Meet calls has been a game changer.”

With Zoom’s Interop functionality, organizations can bridge ecosystems and ensure that meetings happen smoothly – no matter what link a client sends. For law firms like Cuatrecasas, where relationships and responsiveness matter, being able to connect on any platform reflects professionalism and flexibility.

Looking ahead

As Cuatrecasas continues its expansion throughout Latin America and other emerging markets, the importance of scalable, reliable communication will only grow. Each new office brings unique AV needs – but thanks to Neat’s flexible device lineup and rapid installation capabilities, the IT team can support growth without skipping a beat.

From AV installations in new offices to supporting hybrid work, we always want to innovate – but we do it with simplicity in mind. That’s why Neat was the perfect fit.

Guillem Pujol Griñó

Cuatrecasas’ journey reflects a broader shift happening in professional services: firms are rethinking not just what tools they use, but how those tools support people. For them, technology is not about flashy features. It’s about empowering lawyers to do what they do best, without tech getting in the way.

Empowering legal excellence through innovation

For organizations evaluating video solutions, Cuatrecasas’ experience highlights several Neat differentiators:

• Simple deployment: No IT headaches, no hidden setup costs – just plug, mount, and go.
• Secure and scalable: Enterprise-grade security and central device management with Neat Pulse.
• Modern design: Aesthetically pleasing and compact, Neat devices blend seamlessly into professional settings.
• All-in-one functionality: Camera, mic, speaker, and controller all built-in – no extra boxes or cables.
• AI-enhanced features: Framing, tracking, and audio adjustment ensure everyone is seen and heard.

But Cuatrecasas’ success with video collaboration isn’t just about the tools they’ve chosen – it’s about how they’ve used them to drive meaningful change. With a clear focus on simplicity, security, and user experience, the firm has created an environment where technology empowers people, not the other way around. Their commitment to innovation, adaptability, and operational excellence is what sets them apart. By staying ahead of workplace trends and prioritizing solutions that align with their culture and goals, Cuatrecasas continues to lead not only in legal expertise, but also in how modern law firms work and connect – wherever their teams may be.