SPACERA

https://spacera.io/neat

SPACERA turns a Neat Pad or Board into the room’s live health panel, backed by Apollo, by Spacera.
• One tap to report a fault directly into a service ticket
• Room health, devices online and last Launch Status Check
• Temperature, humidity and CO₂ at a glance
• Pairs in seconds via Neat Pulse: No app store, no login

Meeting rooms fail quietly. SPACERA puts the room’s own status on the glass and gives anyone in the room a one-tap way to get help without the need to access some other app, login, or ticket portal.

The panel shows
• Room health: devices online, degraded or offline, with the reason
• Launch Status Check: the verdict of the latest automated end-to-end test of the meeting kit, and a button to run one now (managed rooms)
• Environment: temperature, humidity and CO₂ with a plain-language air-quality read
• Open ticket banner: if the room is already being looked after, the panel says so — the fourth person in doesn’t report the same fault again

How reporting works
Tap Report an issue, pick what went wrong (joining, audio/video in or out, sharing, other), optionally add an email for updates, send. The report lands in Apollo, by Spacera as a service request with the room, devices and telemetry attached, and the panel shows the ticket number.

Simple to set up
Open the room in Apollo and enter the pairing code shown on the panel. One panel covers the whole room, however many Neat devices it holds. Reports queue offline and send when connectivity returns.

Available on:

  • Neat Board

    Neat Board

  • Neat Pad

    Neat Pad

  • Neat Board Pro

    Neat Board Pro

  • Neat Pad Pro

    Neat Pad Pro

  • Neat Board 32

    Neat Board 32