A laptop on a desk with Neat Pulse visible on the screen
Neat Pulse application view
Neat Pulse application view - Devices
Eloquence
London
2
Unpaired
Kitchen
London
Move
London
2
OS Update
Phenomena
London
OS Update
OS Update
Reception
London
OS Update
Workshop
London
2
Offline
Dexterity
Oslo
App Update
OS Update
Flair
Oslo
3
Hallway
Oslo
Offline
Heroes
Oslo
2
Imagine
Oslo
Unpaired
Open
Oslo
3
Neat Pulse application view - Apps

Peace of mind
in a heartbeat.

Neat Pulse is a full-service offering that gives you a choice of which applications to run on your Neat devices, complete control of your device deployment, premium support care and extended warranty coverage.

Clear
overview.

Easily keep track of all your Neat devices and their status with a clear visual overview of grouped and paired devices.

Powerful
filtering.

Quickly find devices of interest with adaptive status, location and device type filters.

Live
status.

Monitor room occupancy and air quality with real-time device status reporting.

Bulk
actions.

Perform relevant updates, restarts, or get logs on multiple devices.

Single
control.

Set up and configure devices and change settings on the fly.

Multiple
control.

Configure profiles with settings that dynamically apply to a select set of your Neat devices.

Remote
control.

Control the apps on your Neat devices as if you were in the room.

Secure and flexible.

Rest assured with secure single sign-on, tailor access to specific regions or locations and ensure accountability with audit trails.

Coming soon

Choice.

Choose which applications to make available across your Neat devices.

See available apps.

Built to build on.

Extend Neat Pulse’s capabilities with API access to real-time sensor data and management of your Neat devices and organization settings.

Explore Neat’s API.

A chat widget with a conversation between a customer and a Neat support agent.

Care.

Enjoy premium support with fast access to our technical specialists via priority queuing.

A symbolic illustration that shows protection coverage across Neat's portfolio of devices.

Cover.

Protect your devices with an extended warranty and get rapid device replacement to minimize downtime should any issues arise.

Choose your Neat Pulse plan.

Neat Pulse Starter

Free

Sign up View plan details

Features

  • Software platform

Neat Pulse Starter details

Software platform

Access our powerful Neat Pulse platform. This cloud-based subscription offering lets IT administrators centrally control, manage, and monitor Neat devices with access to:

  • Automatic software updates
  • Remote control
  • Access to Neat App Hub
Support

Get limited best-effort support level 1 without SLA for 1 year. Support access is calculated from the time of device purchase.

Neat Pulse Plus

Paid

View plan details

Features

Management
  • Advanced software platform
Support
  • Priority support with SLA
  • Priority queuing
  • Advanced troubleshooting
  • Zoom/Microsoft case escalations

Neat Pulse Plus details

Advanced software platform

Access our powerful Neat Pulse platform. This cloud-based subscription offering lets IT administrators centrally control, manage and monitor Neat devices with access to:

  • Automatic software updates
  • Remote control
  • Scheduled software updates*
  • API access*
  • SAML SSO*
  • Audit logs*
  • Access to Neat App Hub
  • Custom web apps (Neat App Hub)*
  • Neat Share*
Support

Enjoy premium direct access to all technical support levels 1–3 from anywhere globally with priority queuing and response times.

*Note: All Neat devices in your Neat Pulse account must be on a paid Plus and/or Pro Neat Pulse account to access these advanced software features.

Neat Pulse Pro

Paid

View plan details

Features

Support
  • Advanced software platform
Warranty
  • Priority support with SLA
  • Priority queuing
  • Advanced troubleshooting
  • Zoom/Microsoft case escalations
Support
  • Extended warranty (1, 3, or 5 years)
  • Advanced hardware replacement (AHR)
  • Next day* / priority shipments

*Subject to location, stock availability, local couriers/customs authorities and type of device.

Neat Pulse Pro details

Advanced software platform

Access our powerful Neat Pulse platform. This cloud-based subscription offering lets IT administrators centrally control, manage and monitor Neat devices with access to:

  • Automatic software updates
  • Remote control
  • Scheduled software updates*
  • API access*
  • SAML SSO*
  • Audit logs*
  • Access to Neat App Hub
  • Custom web apps (Neat App Hub)*
  • Neat Share*
Support

Enjoy premium direct access to all technical support levels 1–3 from anywhere globally with priority queuing and response times.

Warranty

Extend the warranty of your Neat devices if you are currently subscribed to a Neat Pulse Pro plan. This plan includes advanced hardware replacements and priority shipment (next day** in some countries).

*Note: All Neat devices in your Neat Pulse account must be on a paid Plus and/or Pro Neat Pulse account to access these advanced software features.

**Subject to location, stock availability, local couriers/customs authorities and type of device.

Neat Pulse Terms and Conditions

Let's talk.

See how you can experience more natural, equitable,
and engaging meetings with our pioneering
video technology. Get in touch today!

Neat App Hub

Request access to Neat App Hub for room/desking booking apps.

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certification
Get notified when
Neat App Hub becomes available

Meet with our team.

Find the optimal solution for your company's needs via a personalized one-on-one video demo with a Neat product specialist.

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