How Smart Meeting Technology Is Reshaping Work in Asia Pacific

Christina Tan, Jul 10, 2025

Discover how cutting-edge video collaboration is helping companies revolutionize their workflows in the Asia Pacific (APAC) region, leading to improved business results in our IDC x Neat 2025 Infobrief report.

It seems like only a short while ago, companies created slide decks and dial-in meeting rooms. Today so much has changed and continues to evolve.

Thanks to forward-thinking companies and teams that are replacing their outdated and cumbersome legacy gear, many meeting rooms are becoming AI-driven, creative, and collaborative hubs equipped with innovative audio and video technology that frames all meeting participants equally, focuses on who’s talking and generates auto-captions, notes, and translations. Hence, meetings no longer feel like a drain on company resources or people’s time but buzzing hives of efficiency and productivity.

Inspiring yet eye-opening IDC x Neat 2025 Infobrief report

As proof, the Asia Pacific Division of International Data Corporation (IDC), the premier global market intelligence, data, and events provider for the information technology, telecommunications, and consumer technology markets, recently conducted an inspiring yet eye-opening IDC x Neat 2025 Infobrief report. Let’s dive in and get straight to the crux of the most essential highlights. Warning: It’s not all sparkles and light. There’s much to learn.

For a start, here’s an alarming fact:

APAC businesses lose up to $8.5M a year per 1,000 employees due to outdated video technology.

IDC x Neat 2025 Infobrief report

The hidden cost of inferior video meetings

According to the report, the average employee in Asia Pacific loses 4.5 hours per week due to ineffective meeting room technology. That’s not a minor inconvenience—it’s a multi-million-dollar productivity leak! Old hardware, inconsistent audio, clunky interfaces, and cable chaos aren’t just annoying. They’re costing companies time and money—lots of time and money! Multiply those 4.5 hours by thousands of employees across 14 countries, and you see why modernizing meeting rooms is no longer an option. It’s essential.

Hybrid is here to stay but it’s not working for everyone.

IDC x Neat 2025 Infobrief report

Offices are back. But the rules have changed!

Also, according to IDC’s report, more than 65% of APAC employees now spend 3–4 days a week in the office. Companies are responding: 50% have upsized their workspaces, while 40% have adopted space booking tech.

But here’s the thing: creating more space doesn’t always equate to better video meetings. Without cutting-edge capabilities like intelligent framing, clear and far-reaching audio, and instant join features, to name a few, these upgraded offices are missing the mark. If you want your organization to thrive, you need to rethink your tech stack, not just your floor plan.

Excellent video tech doesn’t scream out for attention, it just works!

IDC x Neat 2025 Infobrief report
Cutting-edge capabilities like Neat’s intelligent Neat Symmetry auto framing, clear and far-reaching audio, and instant join features enable people to thrive in meetings.

The rise of AI-powered collaboration in Asia Pacific

Across the Asia Pacific region, AI-native solutions are becoming the new standard. Executives surveyed by IDC said the most important features over the next 3–5 years include the following:

  • Real-time transcription and summarization
  • Smart whiteboards and live document collaboration
  • Speaker-aware framing and auto-zooming

These innovative capabilities don’t just make hybrid meetings possible—they make them better. Genuinely effective, closer, creative collaboration happens when your teams can focus on the content, not the cables, plug-ins, or other peripherals.

1 in 3 APAC organizations have over half their team working remotely.

IDC x Neat 2025 Infobrief report

Different markets give rise to different challenges

The report breaks down insights across six APAC regions. As you’ll discover, the landscape is diverse:

India: Remote work is common due to traffic and commutes, but outdated tech creates significant friction.

ASEAN: Although comfortable with hybrid work, technical issues in this region still plague many meetings. Current solutions may offer short-term relief but aren’t fully future-ready.

China: There’s a high office presence and a firm reliance on virtual meetings, but many organizations suffer from tech inefficiencies.

Japan: There’s a high office investment, yet significant meeting inefficiencies.

ANZ: Smart redesigns have resulted in the lowest productivity losses in the region. Go, ANZ! It sounds like you’re on the right track!

North Asia: There’s a high technology investment, but the person-hour loss is the highest due to outdated legacy systems.

As you can see, each market has its challenges, but there’s one universal takeaway: better video technology drives better business!

Smart collaboration tools help bridge physical distance and cultural diversity across APAC

IDC x Neat 2025 Infobrief report
Neat helps bring greater equity to meetings by ensuring everyone, whether dialing in from a remote office or sitting at the head of the meeting room table, has the same ability to see, hear, and be heard.

Meeting equity leads to a better meeting experience for all

Meeting equity isn’t just about access—it’s about experience. It means ensuring everyone, whether dialing in from a remote office or sitting at the head of the meeting room table, has the same ability to see, hear, and be heard. In other words—an equal presence during a hybrid meeting. As specified in the IDC x Neat Infobrief report, companies that prioritize meeting equity see measurable improvements in:

  • Employee engagement
  • Creative problem solving     
  • Cross-functional collaboration

When video meetings feel more natural, intuitive, and inclusive, teams don’t just participate—they thrive.

Ensuring everyone’s in focus, whether they’re in the room or joining remotely

At Neat, meeting equity is at the core of everything we design and do. Our pioneering video technology automatically frames speakers while canceling out unwanted distractions. It brings everyone into focus, whether someone is talking or presenting in the room or joining remotely. It also brings everyone to the forefront on remote participants’ screens, so no one misses a thing. Everyone gets to enjoy the same clear, face-on, life-like experience, regardless of their location.

Efficient, effective, and productive video meetings aren’t just about investing in pioneering technology to have something fancy in the room—they’re about investing in technology that makes everyone’s voice count and everyone’s presence felt. They’re about making everyone feel at ease so they can perform at their best, day in and day out.

Check our Neat’s pioneering portfolio of beautifully simple video devices.

By 2028, 70% of G1000 employees will enhance their content with visual, auditory, or tactile collaboration tools.

IDC x Neat 2025 Infobrief report

The Neat way to empower your people

We partnered with IDC on this report because video meeting technology should empower people, not get in their way.

Neat brings people together with beautifully simple video devices and experiences, enabling more natural, equitable, and engaging video meetings. Our pioneering portfolio delivers exceptional audio and video quality for Zoom, Microsoft Teams, Google Meet (coming Q4 2025), or any other video conferencing platform you choose via our bring-your-own-device (BYOD) solutions.

Neat uniquely addresses the needs of small, medium, and large meeting spaces in various scenarios aligned with today’s dynamic workforce. Our Neat Pulse online management platform enables you to manage your Neat device deployment from anywhere, offering premium support and extended warranty coverage. It also connects you to a range of popular business apps.

Neat devices are AI-native and certified for Zoom and Microsoft Teams (and soon, Google Meet)

In short, and to reiterate, Neat devices are AI-native and certified for Zoom and Microsoft Teams (and soon, Google Meet). They include cutting-edge capabilities such as Neat Audio, Neat Symmetry, and Neat Boundary, as well as other industry-leading firsts and features to help you enjoy more natural, equitable, and inclusive experiences. Last but by no means least, they are simple to install and set up and even simpler to use.

Plus, with our Neat Pulse online management platform and Neat App Hub, you can remotely manage your entire Neat deployment from anywhere or run third-party business apps directly from your devices, unlocking new use cases across signage, analytics, and space management.

Ready to rethink your video meeting experiences?

If your organization or teams are still dealing with setup stress, inconsistent video meeting quality, or engagement drop-off, you’re not alone. However, as the IDC x Neat 2025 Infobrief report shows, companies that move quickly and invest in the right tools now will successfully lead tomorrow’s hybrid workforce and emerge as leaders. Game on!

Download the full IDC x Neat 2025 InfoBrief report for deeper insights, region-by-region breakdowns, and practical next steps.