AI is rapidly transforming the landscape of video collaboration, enabling more immersive and personalized meeting experiences. As demand for increased flexibility in workspaces continues to grow, AI is poised to revolutionize how, where and when people meet and collaborate over video.

Neat uses AI like a Michelin-starred chef using new ingredients to create innovative recipes.

Anh Duc Dao, Video AI Engineering Lead, Neat

In today’s ever-evolving workplace, more companies are abandoning their five-day in-office mandates, with 75% of U.S. companies planning to implement a hybrid work model. This trend has reshaped how people work, interact or socialize with their colleagues. Employees are structuring their working hours more intentionally (e.g., with more breaks, flexible working hours, etc.). Meanwhile, many employers use “results” rather than “routine” as a metric for success. Additionally, 77% of hybrid and remote workers reported increased productivity, and employee turnover rates decreased.

Despite promising data around remote and hybrid work, some companies worry about lost productivity, lack of connection, and company culture. So, you’ll be relieved to read that here’s where AI can come to your rescue. More to the point, how Neat’s intelligent use of AI throughout our product portfolio can massively boost the time and cost efficiency associated with hybrid work while keeping your employees engaged, aligned and inspired.

Here are some key insights:

Technology should adapt to people (not the other way around)

Meeting room technology should feel entirely undisruptive. You shouldn’t need to spend excessive time configuring room or device settings, troubleshooting, or trying to read someone’s lips when you can’t hear them properly. From AI-driven room configurations to AI-driven adaptive lighting and audio settings, these intelligent systems can optimize your meeting environment for everyone’s needs, fostering more engaging and productive meetings and minimizing distractions.

Poor audio or video quality and other issues, such as background noise, image freezing, etc., often frustrate employees in meetings. They lead to increased distractions and disjointed conversations, which lower productivity, job satisfaction and morale. AI can drastically reduce many of these common issues, especially regarding audio. It can help vastly improve audio quality by suppressing background noise and reducing echo.

Everyone should hear and understand everyone equally well

For example, Neat Audio uses AI to significant effect. That’s because, at Neat, our audio vision is simple. All meeting participants should hear and understand each other clearly without effort. It should feel as though everyone’s physically in the same room. In other words – as natural as possible. So, Neat Audio’s AI capabilities ensure everyone can hear each other loudly and clearly through human voice optimization, reducing disruptive background noises.

What makes this almost magical is how capabilities like Neat’s deep noise suppression can minimize typically distracting sounds like fans, a bag of chips, or loud keyboard clicking without meeting participants even noticing. Read our Neat Delivers the Best Audio to More Meeting Spaces blog to discover more about Neat Audio’s other innovative, AI-driven features.

No more manual camera adjustments, just fluid, dynamic meeting experiences

AI has also eliminated manual camera adjustments, providing a more fluid, dynamic meeting experience and reducing the risk of camera-related issues, such as mechanical failure when zooming in and out or panning from side to side to frame people. Neat’s AI algorithms enable intelligent camera control, automatically capturing everyone in the room and presenting them in equal proportion on remote participant screens, regardless of where the people are sitting or standing or which way they’re facing.

For example, we pioneered AI-driven video technology, such as our patented Neat Symmetry. This industry-defining, much-emulated feature applies a unique blend of accurate people detection and robust post-processing to present everyone equally up close on screen, creating a more engaging, perceptible and personal meeting experience. In other words, it enables video meetings to feel more equitable, inclusive, and natural.

Simplicity means enabling anyone to start a meeting without even thinking about it

AI helps simplify other complex technology when installing, setting up or configuring devices, minimizing deployment effort and downtime. Neat’s use of AI in this way means people can enter a room and jump straight into a meeting rather than focusing on the technology itself. With Neat, It’s as though the technology is almost invisible. Here’s what one of our esteemed customers, OTP Bank, had to say about Neat’s beautifully simple video devices.

Connecting with colleagues using Neat has made our employees very happy. Everything is so much easier than it used to be. Every meeting you schedule is displayed on the screen in the room or on the pad [Neat Pad], so all employees have to do when they enter a meeting room is tap ‘Join.’

Peter Galos, Lead Unified Communication Expert 3, OTP Bank

Great collaboration doesn’t need to happen in one physical location 

AI also enhances practical collaboration tools like real-time translation, transcription, and intelligent meeting summaries. These features break down language barriers, make meetings more accessible, and help participants stay organized and focused on essential action items. 

The rapid development of AI technologies, such as natural language processing, computer vision, and emotion recognition, enables people to connect virtually in new ways, unlocking new workflows. Effective communication means great collaboration can happen anywhere with the right tools driven by the right video technology. Again, Neat Audio’s excellent compatibility with AI works incredibly well for many of these technologies. That’s because our goal of achieving a high degree of natural speech in video meetings is not just brilliant for humans but also for AI.

What’s next?

Industry leaders expect AI to continue to play a crucial role in creating more immersive, personalized meeting experiences that replicate the feeling of being in the same room – the holy grail of video communications!

As AI continues to evolve, it promises to make video collaboration more natural, efficient, and accessible, ultimately enhancing how we connect and work together in an increasingly digitized world. As Neat continues to evolve, we promise to improve your video meetings by increasingly using emerging AI technology to the best effect possible. Watch this space!

AI is the new electricity!

Andrew Ng, Co-Founder of Google Brain

For a deeper dive, check out our Insights from Neat’s Innovation Leadership: The Impact of AI on Video Collaboration on-demand webinar.