Neat Pulse - Devices
Eloquence
London
2
Unpaired
Kitchen
London
Move
London
2
OS Update
Phenomena
London
OS Update
OS Update
Reception
London
OS Update
Workshop
London
2
Offline
Dexterity
Oslo
App Update
OS Update
Flair
Oslo
3
Hallway
Oslo
Offline
Heroes
Oslo
2
Imagine
Oslo
Unpaired
Open
Oslo
3

Peace of mind
in a heartbeat.

Neat Pulse is a full-service offering that gives you a choice of which applications to run on your Neat devices, complete control of your device deployment, premium support care and extended warranty coverage.

Clear
overview.

Easily keep track of all your Neat devices and their status with a clear visual overview of grouped and paired devices.

Powerful
filtering.

Quickly find devices of interest with adaptive status, location and device type filters.

Live
status.

Monitor room occupancy and air quality with real-time device status reporting.

Bulk
actions.

Perform relevant updates, restarts, or get logs on multiple devices.

Single
control.

Set up and configure devices and change settings on the fly.

Multiple
control.

Configure profiles with settings that dynamically apply to a select set of your Neat devices.

Remote
control.

Control the apps on your Neat devices as if you were in the room.

Secure and flexible.

Rest assured with secure single sign-on, tailor access to specific regions or locations and ensure accountability with audit trails.

Choice.

Choose which applications to make available across your Neat devices. Apps will continuously be made available over time.

Sign up to request beta access.

Built to build on.

Extend Neat Pulse’s capabilities with API access to real-time sensor data and management of your Neat devices and organisation settings.

Explore Neat’s API.

Care.

Enjoy premium support with fast access to our technical specialists via priority queuing.

Cover.

Protect your devices with an extended warranty and get rapid device replacement to minimize downtime should any issues arise.

Choose your Neat Pulse plan.

Neat Pulse Starter

Free

Features

Control
  • Management and monitoring
  • 1-year limited device warranty
  • Hardware replacement (RMA)
  • 90-day level 1 technical support

Neat Pulse Plus

Paid

Features

Control
  • Management and monitoring
  • 1-year limited device warranty
  • Hardware replacement (RMA)
Care
  • Technical support levels 1–3
  • Priority queuing
  • Initial response times (SLAs)
  • Advanced troubleshooting
  • Zoom/Microsoft case escalations

Neat Pulse Pro

Paid

Features

Control
  • Management and monitoring
  • Hardware replacement (RMA)
Care
  • Technical support levels 1–3
  • Priority queuing
  • Initial response times (SLAs)
  • Advanced troubleshooting
  • Zoom/Microsoft case escalations
Cover
  • Extended warranty (1, 3 or 5 years)
  • Advanced hardware replacement (AHR)
  • Next day*/Priority shipments

* subject to location, stock availability, local couriers/customs authorities and type of device.